Information We Collect

When you work with us or visit our website, we collect certain information. Here's what that includes and why we need it.

Information You Provide Directly

This is information you give us when you reach out or work with us:

• Contact details like your name, email address, and phone number when you fill out our contact form
• Business information including company name and position when relevant to our services
• Project requirements and technical specifications you share during consultations
• Payment information processed through secure third-party providers (we don't store full credit card numbers)
• Communication records when you email us or participate in project discussions

Automatically Collected Information

Our website collects some technical data automatically:

• IP address and general location data (city level, not your exact address)
• Browser type, device information, and operating system
• Pages you visit on our site and how long you spend on them
• Referral source (how you found our website)
• Date and time of your visit

How We Use Your Information

We're not in the business of selling your data. Here's what we actually do with the information we collect:

We occasionally send updates about our services to existing clients, but you can opt out anytime. We don't spam.

Data Storage and Security

Your information is stored on secure servers located in Taiwan and complies with local data protection regulations. We take several steps to keep your data safe:

• Encrypted connections (SSL/TLS) for all data transmission
• Regular security audits and software updates
• Limited access to personal data—only team members who need it for their work can see it
• Secure backup systems with encryption
• Employee training on data protection practices

Data Sharing and Third Parties

We don't sell or rent your personal information. Period. But we do work with some trusted partners who help us run our business:

Service Providers

We share limited information with companies that help us deliver our services:

• Hosting providers who keep our website and client projects running
• Payment processors who handle billing securely
• Email service providers for business communications
• Analytics tools to understand website usage (anonymized data only)

Legal Requirements

We may disclose your information if required by Taiwan law, court order, or government regulation. We'll notify you if this happens unless legally prohibited from doing so.

Business Transfers

If DeepThinkLogicX is acquired or merges with another company, your information may be transferred. We'll notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights regarding your personal information. Here's what you can do:

• Access: You can request a copy of the personal data we hold about you
• Correction: If information we have is wrong or outdated, you can ask us to fix it
• Deletion: You can request that we delete your data (with some legal exceptions)
• Data Portability: You can ask for your data in a commonly used format
• Withdrawal of Consent: If you gave us permission to use your data, you can withdraw it
• Objection: You can object to how we process your information in certain situations
• Restriction: You can ask us to limit how we use your data

To exercise any of these rights, just contact us using the information at the bottom of this page. We'll respond within 15 days as required by Taiwan law.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device. We use them to remember your preferences and understand how people use our site.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality (can't be disabled)
• Analytics Cookies: Help us understand visitor behavior and improve the site
• Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. Blocking certain cookies might affect your experience on our site, but essential functions will still work.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Here's our general approach:

• Active client data: Retained during our working relationship and for one year after project completion
• Financial records: Kept for seven years as required by Taiwan tax law
• Contact form submissions: Deleted after two years if no business relationship develops
• Website analytics: Aggregated and anonymized after 26 months
• Marketing communications: Until you unsubscribe or request deletion

After these periods, we securely delete or anonymize your data unless we have a legal obligation to keep it longer.

International Data Transfers

While we primarily operate in Taiwan, some of our service providers are based internationally. When we transfer data outside Taiwan, we ensure appropriate safeguards are in place:

• Standard contractual clauses for data protection
• Verification that receiving countries have adequate data protection laws
• Additional security measures for sensitive information

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18. If we discover we've collected data from a minor, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you're a client, or post a notice on our website for at least 30 days.

The date at the top of this page shows when it was last updated. We recommend checking back periodically if you're concerned about how your information is handled.